privacy policy

Office Pansy Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information and has established the following personal information protection policy. We will protect personal information by building a system for protecting the personal information of individuals acquired, used, and managed within the Company, and by ensuring that all staff members understand the importance of personal information protection and are committed to its implementation.

1. Collection and Management of Personal Information

The Company will keep individuals’ personal information accurate and up-to-date, and will take necessary measures such as maintaining security systems, establishing management systems, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, or leakage of personal information (hereinafter referred to as “unauthorized access, etc.”), thereby implementing safety measures and strictly managing personal information.

2. Purpose of Use of Personal Information

Personal information received from customers will be used for the following purposes.

  • Contacting you regarding your inquiry
  • Management necessary for inquiries and business operations
  • Reference materials for business improvement
  • Notifications and announcements
  • Purposes incidental to or related to the above

Furthermore, if we acquire and use personal information for purposes other than those listed above, we will obtain your prior consent for the acquisition of personal information each time as necessary.

3. Prohibition of Disclosure and Provision of Personal Information to Third Parties

We will appropriately manage the personal information we receive from you and will not disclose it to third parties except in the following cases.

  • When we have obtained prior consent from the individual concerned
  • When disclosing information to various organizations where we perform business in order to carry out various services requested by the individual concerned
  • When disclosure is required by law
  • When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent

4. Response in the event of unauthorized access, etc.

In the event that unauthorized access, etc., is discovered, we will take appropriate measures, such as promptly disclosing the facts or notifying the customer.

5. Inquiry about personal information

If you wish to inquire about, correct, or delete your personal information, we will respond in accordance with laws and regulations and our company rules, only after confirming that the inquiry is from you, through procedures separately designated by our company.

6. Compliance with Laws and Regulations and Review

Our company will comply with Japanese laws and other regulations applicable to the personal information we hold, and will review and improve the contents of this policy as appropriate.